Help

Support Help Desk

For technical or billing support, please open a support ticket at the Airbrush Action/TV Help Desk (https://airbrushaction.zendesk.com). Provide your Airbrush.TV email address if your question/issue is account-related, such as an order, login trouble, billing, etc.

Help Desk: https://airbrushaction.zendesk.com

Frequently Asked Questions

General

Q. How does Airbrush.TV work?

A: You can view full-length instructional DVD's, on airbrushing and other
subjects, online for only $4.95 to $6.95 per view, for 30 (thirty days). Instantly
watch pay-per-view and free titles streaming over the Internet to the smart
device of your choices (computer, smart phone, iPad, etc). There's no catch -
really. There are no commercials, and you can pause, rewind, fast
forward or rewatch as often as you like in a three-day term. It's really that easy!

Q: Do you have free videos?

A: Yes. Simply click on the Free Channels link located on the top navigation bar.

Q: Will I receive a DVD or a download after purchase?

A: No, you will not receive a DVD or a download. The titles can only be viewed online (streaming video).

Q: I've just ordered and paid. How do I view the title(s)?

A: The link to view the title will appear on the right sidebar under the heading "My Videos - Active Subscriptions". You can also click "My Videos" in the main navigation.

Q: How long will I have to wait to watch the video on the web page?

A: Intantly! Our smart video player automatically detects your bandwidth, and dynamically switches between renditions mid-stream to ensure smooth playback at the highest quality possible.

Q: Will your videos play on my iPhone, iPad or Android device?

A: Yes, our video player is compatible with the iPhone, iPad and Android devices.

Q: What other mobile devices do you support?

A: Google Android, Symbian S60, Palm webOS, Windows Mobile, and RIM BlackBerry

Q: Do you accept Paypal?

A: Unfortunately, we do not accept Paypal at this time. We are working on a solution for Paypal users and we'll make an announcement when Paypal has been enabled.

Q: What happens if my access expires?

A: When access expires, so does the viewing of that title. However, you can view the same video anytime by purchasing another Access Pass.

Q: How can I buy 2 or more months of access on a 30-day video?

A: Just adjust the quantity in your cart. Let's say you want to view a 30-day video for two months, simply enter "2" as the product quantity in the shopping cart.

Q: I added the wrong title to the cart. How do I remove it?

A: You may remove a title by clicking the "Remove" link.

Q: Do I need to register to access pay-per-view titles?

A. Yes. Only registered members may view Airbrush.TV titles.

Q: How much does it cost to register an account?

A: Nothing. Nada. Registration is free.

Q: Do you have an affiliate program?

A: Yes. For more information, please call Airbrush Action: 732-223-7878.

Can't find an answer to your question? Contact us

How to watch instantly

A. How can I instantly watch right on my computer or smart device?
You can watch instantly via your computer and smart device that streams from
Airbrush.TV. Simply load the Web page that has the video, and use the video player controls.

Q. Can I watch instantly on my iPad or iPhone too?
Yes.

Q. Can I instantly watch movies streamed from Airbrush.TV over the Internet
to my PC or Mac?

Yes. Simply press Play on any video to instantly watch it online on your
Internet-connected PC or Mac.

Q. How fast does the TV episode or movie start playing?

Fast - Titles start playing in seconds. It will depend on the speed of your
broadband Internet connection. Videos are streaming over the Internet, so
you don't have to wait for them to download. There are no commercials and
you can pause, rewind, or fast forward as often as you like. Watching for 1
hour will use approximately 1GB of bandwidth or approximately 2GB if you are
watching in HD.

Q. How fast does my broadband Internet connection need to be to watch
instantly?

Watching instantly works with all different levels of broadband,
however, we recommend a minimum speed of 500kbps (0.5MB).

Other

Q. Can I get DVDs by mail from Airbrush.TV?
No, but if you wish to buy the DVD you've rented, the $4.95 will be deducted
from the retail price of the boxed copy.